quick tip: getting to “thanks”

Do you thank people when you want something from them? Or when you get something from them?

The phrase “thank you in advance” is an accepted technique for encouraging recipients to act favorably on your request. But it’s not the same as acknowledging their time and effort on a task. The latter type of “thank you” conveys appreciation, not anticipation.

A quick, polite expression of gratitude is rarely wasted. It can even double as an acknowledgment of receipt — “thank you for the file.” But it also conveys your professionalism and competence.

Perhaps some correspondents fear that saying “thank you” conveys a familiarity or an informality that does not really exist. Or perhaps they think that saying “thank you” makes them appear vulnerable, that it incurs a debt that the other person can now hold over them.

If so, the issues underlying those concerns won’t be corrected simply avoiding a courtesy. So they might as well thank them first and then deal with the real problem, whatever it is.

In my own experience, thanking someone after the fact is more effective than thanking them in advance. By thanking someone before they do something, I might get that one result, but by thanking them afterwards I stand a better chance of getting even more results in the future.

Author: Paul Lagasse

Paul Lagasse provides expert-to-expert communications services to nonprofit, business, and government clients in the metro Baltimore-DC area. Specialties include science and medical writing, technical report editing, and content marketing.

3 thoughts on “quick tip: getting to “thanks””

  1. Paul, thank you for the insight. I used “Thank you in advance” in my email when I did not expect a reply. I should just use thank you in the future.

  2. Hi, Santosh —

    Interesting. Do you mean you use “thank you in advance” as a way of saying “there’s no need to reply to this message?” Or as a way of improving your chances of hearing back from someone who you think might not otherwise respond? (Or both, maybe?)

    I’m always on the lookout for ways to improve my response rate for “cold call” e-mails like article pitches, requests for interviews, and job queries!

  3. Hi Paul, I use “thank you in advance or thank you for your time” mostly when I know I won’t get reply to the email.

    Best
    Santosh

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