Human Factors International, Inc.

www.humanfactors.com

Mission:

Ensuring usability and systems consistency through software ergonomics, human factors science, and design considerations.

Services:

Technical writing and editing for HFI clients in the medical and health services sectors.

For GlaxoSmithKline (GSK)

Writing and design for “Frequently Asked Questions About Prescription Medicines,” a prototype FAQ web page.

For the U.S. Department of Health and Human Services

Writing and editing of content for a prototype consumer web site, including:

  • Text for nine web pages
  • Initial batch of 125 database records on federal government social assistance programs and information sources
  • Online dictionary of terms
  • Content maintenance guidelines
  • Project final report

For HFI

Writing and editing of outline and training materials for a two-day “Writing For the Web” course to be offered
as part of HFI’s usability training programs.

Author: Paul Lagasse

Paul Lagasse provides expert-to-expert communications services to nonprofit, business, and government clients in the metro Baltimore-DC area. Specialties include science and medical writing, technical report editing, and content marketing.