Mission:
Ensuring usability and systems consistency through software ergonomics, human factors science, and design considerations.
Services:
Technical writing and editing for HFI clients in the medical and health services sectors.
For GlaxoSmithKline (GSK)
Writing and design for “Frequently Asked Questions About Prescription Medicines,” a prototype FAQ web page.
For the U.S. Department of Health and Human Services
Writing and editing of content for a prototype consumer web site, including:
- Text for nine web pages
- Initial batch of 125 database records on federal government social assistance programs and information sources
- Online dictionary of terms
- Content maintenance guidelines
- Project final report
For HFI
Writing and editing of outline and training materials for a two-day “Writing For the Web” course to be offered
as part of HFI’s usability training programs.